Gaya APA
Total Quality Management Edisi Revisi 4 Cet. 2
.
(2002).
Yogyakarta:
Andi Offset.
Gaya MLA
Total Quality Management Edisi Revisi 4 Cet. 2
.
Revisi 4.
Yogyakarta:
Andi Offset,
2002.
Text.